Assessments are thorough and therapeutic progress is professionally evaluated
Parental feedback is documented and follow-up interviews are held. This information is summarised in a report format.
Questionnaires and interviews are used to ascertain whether participants feel supported in their community and this information is given to the local Welfare Forum.
Referrals are followed up to ensure that participants receive necessary assistance.
Statistics on work done are documented and distributed to all
stakeholders at regular intervals.